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1. How do I get a copy of an police report?

For a copy of a Police Report, Please contact the Records Department at (830) 742-8123 or come by the Poteet Police Department at 182 Fifth Street Poteet, Texas 78065. Between the hours of 8:00 am and 5:00 pm Monday - Friday.  

2. If my keys are locked in my vehicle, can the Poteet Police Department unlock my vehicle for me?

No, the Poteet Police Department does not unlock vehicles, however you may contact the Atascosa County Sheriff's Office at (830) 769-3434 and the Sheriff's Office can assist you.

3. If my vehicle was impounded what is the process to get it back?

For vehicle impound information please call 830-783-9038 seven days a week 9:00 am -5:00 pm. Impound fees are $230 within the first 24 hours (Impound storage $130 & Tow Fee is $100) plus a Daily fee of $20 per day after first 24 hours. A certified letter of abandonment will be sent after 4th day adding a $25 fee to the amount (Certified Letter will be sent to the address on the registration and the lien holder, if applicable) method of Payment: EXACT CASH, Cashier's Check, Money Order, (debit or Credit card with a 5% fee)

For the vehicle to be released from the impound the following 4 are required:

1.       Valid Driver's License,

2.       current Insurance Binder,

3.       Current vehicle registration,

4.       The registered owner MUST be Present in order to remove a vehicle from the impound yard Or a notarized letter from the registered owner authorizing a person to take custody of an impounded vehicle.  

If a vehicle cannot be driven out of the impound yard legally and/or safely, a tow service or a trailer/dolly, that can support the vehicle’s weight may be used. No chains/straps or ropes will be allowed.  

The City of Poteet is not responsible for items left in your vehicle.

4. How do I file a compliant against a City of Poteet Police Officer?

To file a complaint against any member of the Poteet Police Department a complaint form must be completed, notarized and returned to City Hall.  The complaint will then be given to the City Administrator / Mayor to review the validity of the complaint.  Please click HERE to access a PDF fillable complaint form.