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1. How do I get a pet license?

You can call the Poteet Police Department and speak to the Animal Control Officer at (830) 742-8123.

2. How many pets am I allowed in the City of Poteet?

You are only allowed to have 4 pets in the City of Poteet.

3. If my pet is impounded what are my options?

You can pay the impound fee to release your pet or you can pay to surrender your pet to the city. Call (830) 742-8123 for more information.

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1. I received a code enforcement letter, what happens now?

You have 10 days to fix the issue addressed in your letter. If you need more time call (830) 742-8123 and ask to speak to a code enforcement officer.

2. How do I register my rental unit with the city?

Contact City Hall at (830) 742-3575 and they can assist you with the registration and inspection of your rental unit.

3. How do I get an alarm permit?

To complete an alarm permit for the City of Poteet, click HERE.  Once you have completed the alarm permit, you will need to submit the permit to City Hall located at 491 Avenue H, Poteet, Texas 78065 and pay the appropriate alarm permit fee.  If you have any questions, please contact City Hall at (830) 742-3575.

4. What is considered a Junk vehicle?

A junk vehicle is any vehicle which is disabled, partially dismantled, inoperable, has expired registration, expired inspection, is an attractive nuisance and has not moved in some time.

5. When is bulk or brush pickup scheduled on my street?

Call City Hall to receive information for bulk and or brush pickup at (830) 742-3575.

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1. What is the population of the City of Poteet?

The current population of the City of Poteet is 3,446 people.

2. Does the City of Poteet offer public transportation?

No, the City has no public transportation.

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1. Why does a fire truck show up when I call for EMS?

In the case of life-threatening emergency, we will dispatch a fire truck along with an EMS unit to provide extra assistance when needed.

2. What can I legally burn and when can I burn it?

Burning small piles of leaves or small limbs is prohibited.  Further information on burning can be found on the city’s website under Burning Ordinance 11012017-01.

3. What is your response time?

Our average response time within City limits is five minutes.

4. How can I receive assistance with smoke alarms in my residence?

The Poteet VFD can assist with the installation of smoke alarms in residences of citizens who cannot afford them. This service is limited to private residences only. This is done by appointment only and can be scheduled by calling the station at 830-742-3213, sending an email to poteetvfd@poteettexas.gov or contacting us through our Facebook page.

5. How can I volunteer with the fire department?

In order to join the Poteet VFD, an individual must complete an application for membership, successfully pass a background check and be voted into the department by the membership at a business meeting. We are always looking for additional help and would be glad to meet those interested. We conduct our business meetings on the first Tuesday of the month at 7:30 p.m. at the fire station located at 530 Avenue H. Those interested should complete an application and bring it with them to the meeting (You must be present at a meeting to be considered for membership).

6. Can I call the fire department to fill up my swimming pool?

The Poteet VFD does not go out to fill swimming pools. The water provided to the fire department is for fire protection purposes only.

7. What do I do for bees in and around my residence?

The Poteet VFD does not handle bees unless it is an emergency situation and they are harming someone. If it is an emergency, call 9-1-1 and request the Fire Department. If the situation is not an emergency and a resident just wants the bees removed, he or she will need to call a licensed beekeeper.

8. Can I work on community service hours at the fire station?

This is done by appointment only and can be scheduled by calling the station at 830-742-3213, sending an email to poteetvfd@poteettexas.gov or contacting us through our Facebook page.

9. How can I get a copy of a fire report?

Fire reports may be obtained from the Poteet VFD by sending an email to poteetvfd@poteettexas.gov

10. What do I do when I am driving and see approaching emergency vehicles displaying sirens and red lights?

Safely pull to the right and stop until the emergency vehicle has passed. Be aware that, at times, there may be more than one emergency vehicle that needs to pass.

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1. Where is Canyon Park located?

The park is located at 785 8^th St. Poteet, TX 78065.

online.

2. What is the cost to rent the Canyon Park pavilion?

The rental cost is $130 without the kitchen and $160 with the kitchen which must be paid in full to reserve the pavilion on desired date. This amount includes the $80 refundable deposit that will be refunded after inspection and approval. Please call City Hall at (830) 742-3547 for more information.

Facility Rentals.

3. When is Canyon Park open?

The park is open seven days a week from Sunday thru Friday 8:00 am – 11:00 pm, Saturday 8:00 am – 12:00 pm.

Classes and Camps.

4. Can alcohol be served or consumed during an event at the Canyon Park pavilion?

Alcohol can be served or consumed at the park pavilion with security provided at an extra cost based on quantity of attendants. Please call City Hall at (830) 742-3574 for more information.

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1. How do I get a copy of an police report?

For a copy of a Police Report, Please contact the Records Department at (830) 742-8123 or come by the Poteet Police Department at 182 Fifth Street Poteet, Texas 78065. Between the hours of 8:00 am and 5:00 pm Monday - Friday.  

2. If my keys are locked in my vehicle, can the Poteet Police Department unlock my vehicle for me?

No, the Poteet Police Department does not unlock vehicles, however you may contact the Atascosa County Sheriff's Office at (830) 769-3434 and the Sheriff's Office can assist you.

3. If my vehicle was impounded what is the process to get it back?

For vehicle impound information please call 830-783-9038 seven days a week 9:00 am -5:00 pm. Impound fees are $230 within the first 24 hours (Impound storage $130 & Tow Fee is $100) plus a Daily fee of $20 per day after first 24 hours. A certified letter of abandonment will be sent after 4th day adding a $25 fee to the amount (Certified Letter will be sent to the address on the registration and the lien holder, if applicable) method of Payment: EXACT CASH, Cashier's Check, Money Order, (debit or Credit card with a 5% fee)

For the vehicle to be released from the impound the following 4 are required:

1.       Valid Driver's License,

2.       current Insurance Binder,

3.       Current vehicle registration,

4.       The registered owner MUST be Present in order to remove a vehicle from the impound yard Or a notarized letter from the registered owner authorizing a person to take custody of an impounded vehicle.  

If a vehicle cannot be driven out of the impound yard legally and/or safely, a tow service or a trailer/dolly, that can support the vehicle’s weight may be used. No chains/straps or ropes will be allowed.  

The City of Poteet is not responsible for items left in your vehicle.

4. How do I file a compliant against a City of Poteet Police Officer?

To file a complaint against any member of the Poteet Police Department a complaint form must be completed, notarized and returned to City Hall.  The complaint will then be given to the City Administrator / Mayor to review the validity of the complaint.  Please click HERE to access a PDF fillable complaint form.

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1. How do I establish utility service for an existing residence?

Contact the Public Works Department at (785) 587-1853 to establish new utility service. The consumer will need to submit an application with two forms of identification and pay adequate deposits based on their personal credit history.

2. Does the City have a 24-hr On-Call person?

The City of Poteet has a person On-Call 24 hours a day. If you have any water related problems after 5:00 pm weekdays, Saturday, Sunday, or a Holiday please contact (830)742-3574 for assistance.

3. What should I do if I notice dirty water?

If you notice dirty water, turn on the faucet nearest your water meter and let it run until it clears up. If the problem persists, contact City Hall at (830)742-3574 and someone will be sent to your home to investigate further.

4. Who do I call about a water leak?

If you have a water leak or notice one in the road or in a City right of way, contact City Hall at (830)742-3574 immediately. Someone will be sent to the location to cut off water and make necessary repairs. If it is after 5:00 pm weekdays, Saturday, Sunday, or a Holiday contact (830)742-3574.

5. What should I do if I suspect a water leak?

If you suspect you have a water leak, make sure there is no running water inside or outside your home, check to see if you meter is turning. If the meter is turning, the leak is on the customers side and you will need to contact a plumber to make the necessary repairs.

6. Who do I contact if I have questions about my water bill?

If you receive an unusually high water bill, check your water meter, toilets, and faucets both inside and outside your home for leaks. If you do not have any leaks, contact City Hall (830) 742-3574. Explain that you have an unusually high water bill. They will look up your previous month’s consumption and if there is a discrepancy someone will be sent to your home and check the reading on your water meter. The new reading will be compared to the reading on your current bill. If there is an error in the readings an adjustment will be made to your account.